Last updated: 26/01/26

This Privacy Policy explains how Placefetch, operated by Tagstar Limited (“we”, “us”, or “our”), collects, uses, and protects personal data when you access or use the Placefetch website and services (the “Service”).

1. Who We Are

Placefetch is operated by Tagstar Limited, a company incorporated in the United Kingdom.

If you have questions about this Privacy Policy or our data practices, you can contact us at:
legal(@)placefetch.com

2. Information We Collect

We collect only the information necessary to operate and improve the Service.

a) Account Information

When you create an account, we may collect:

  • Name

  • Email address

  • Account credentials

  • Subscription and billing status (processed via third-party payment providers)

b) API Credentials

If you choose to connect third-party services (such as Google Maps Platform), you may provide API keys.

  • API keys are stored securely

  • API keys are used only to perform actions requested by you

  • You remain the customer of the third-party provider

c) Usage and Technical Data

We may collect limited technical information, including:

  • IP address

  • Browser type and device information

  • Log data related to feature usage and performance

  • Timestamps and system activity related to your account

This information is used for security, diagnostics, and service improvement.

3. How We Use Information

We use collected information to:

  • Provide and operate the Service

  • Authenticate users and API requests

  • Monitor usage and system performance

  • Communicate with you about your account or service updates

  • Improve features and user experience

  • Comply with legal and regulatory obligations

We do not sell personal data.

4. Third-Party Services

Placefetch integrates with third-party services, including Google Maps Platform, using user-supplied API keys.

  • Your use of third-party services is governed by your agreements with those providers

  • Placefetch does not control third-party data collection or processing

  • Google API usage is billed directly by Google under your Google Cloud account

We recommend reviewing the privacy policies of any third-party services you connect.

5. Data Storage and Retention

  • Account information is retained while your account is active

  • Logs and usage data may be retained for a limited period for security and operational purposes

  • You may request deletion of your account and associated personal data, subject to legal requirements

Placefetch does not claim ownership of third-party data retrieved using your API keys.

6. Data Security

We take reasonable technical and organisational measures to protect personal data, including:

  • Secure storage of credentials

  • Access controls

  • Monitoring for unauthorised access

No system is completely secure, and we cannot guarantee absolute security.

7. Data Sharing

We may share information:

  • With service providers who assist us in operating the Service (e.g. hosting, payment processing)

  • If required by law, regulation, or legal process

  • To protect the rights, property, or safety of Placefetch, our users, or others

We do not share personal data for advertising or resale.

8. International Transfers

Your data may be processed in countries outside the United Kingdom where our service providers operate. Where required, we use appropriate safeguards to protect personal data in accordance with applicable law.

9. Your Rights

Under UK data protection law, you may have the right to:

  • Access personal data we hold about you

  • Request correction of inaccurate data

  • Request deletion of your data

  • Object to or restrict certain processing

  • Request data portability

Requests can be made by contacting us at the email address above.

10. Cookies

Placefetch may use cookies and similar technologies to:

  • Maintain sessions

  • Improve functionality

  • Analyse usage patterns

You can control cookies through your browser settings.

11. Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on our website, and continued use of the Service constitutes acceptance of the updated policy.

12. Contact Us

If you have questions about this Privacy Policy or our data practices, contact:

Tagstar Limited
Service: Placefetch
Email: legal(@)placefetch.com